Lock Shop/Key Requests
Services provided by our Lock Team
University Facilities Management's locksmiths provide services for thousands of work requisitions and lock changes each year. The locksmiths are responsible for lock changes, re-keying, installation and repair of locks, and cutting keys.
Keys and electronic key cards are distributed through University Facilities Management's Lock Shop and can be picked up Monday through Friday from 7:00 a.m. to 9:00 a.m. and noon to 2:00 p.m located at 1787 Summit Street. Three to five working days are normally required for completion of key requests. Emergency requests, however, are honored as quickly as possible.
The Lock Shop does follow a strict access control procedure for the sole purpose of maintaining the integrity of the University. Please refer to this procedure when requesting access.
*For both hard metal keys and swipe cards, please include employee 性福五月天 ID number on work request. Students may not have hard keys in their name.
Check your Expiration Date
See if your key card has expired by going to .
Lost Key Cards
Departmental indexes will be charged for lost key cards assigned to faculty and staff. It is the department's responsibility to seek reimbursement from the individual key card holders for replacement costs incurred against the index provided on the original work order.
Rekeying a lost card requires UFM locksmiths to physicially swipe each door/lock accessible by the key card to ensure the security of the room. In the case of lost cards, rekeying labor hours will be determined based on the type of key card assigned (single building, multiple building, classroom master, grand master). Please call for estimate.
Broken or Damaged Key Cards
*PLEASE DO NOT DISCARD BROKEN OR DAMAGED KEY CARDS*
Please return all broken or damaged key cards to the University Facilities Management鈥檚 Lock Shop located at 1787 Summit Street. If the card is not returned, a fee will be assessed as per the rates below.
General Lock Charges
Please see rate sheets below for details.
Description | Cost |
| New card | $4.00 Plus .5 hour labor for offline access and .25 hour labor for online access |
| Renew card | .25 hours labor |
| Adding access to an existing card | .5 hour labor for offline access and .25 hour labor for online access |
| Replacement for broken/damaged card | Free when the damaged card is brought to the lock shop |
| Usage report | .5 hour labor |
| Building key | $4.00 |
| Cabinet/desk keys | $5.00 plus .25 hour labor |
| Re-key mechanical lock | 1.5 hour labor |
| Labor charges | Call for price |
| New lock install | Call for quote |
For additional information:
Please email your questions/concerns/comments to the lockshop@kent.edu.
NOTE: Select link for more information regarding details of 性福五月天 University Policy 3342-5-12.403, Operational procedures and regulations regarding schedule of use and closed periods for buildings of the university.
For instructions on the appropriate method to initiate a work request, please contact University Facilities Management by calling 330-672-2345.